Terms of service

Terms of Service

OVERVIEW

This website is operated by Langston & Reed. Throughout the site, the terms "we", "us" and "our" refer to Langston & Reed. Langston & Reed offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Langston & Reed is an online retail store operating from Lithuania under a local business registration.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time, subject to applicable law.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current, except where applicable law requires otherwise. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information on our site except as required by law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) subject to applicable law.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service, except where liability cannot legally be excluded.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange according to our Refund Policy and applicable consumer protection laws.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, subject to applicable law. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer.

All descriptions of products or product pricing are subject to change without notice, provided such changes do not affect confirmed orders except as permitted by applicable law.

We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, except for warranties and rights that cannot legally be excluded under applicable consumer protection laws.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us, subject to applicable law. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement, subject to applicable law.

Any use by you of the optional tools offered through the site is at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website, including the release of new tools and resources. Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials.

We are not liable for harm or damages related to transactions conducted directly with third-party websites, except where applicable law provides otherwise.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, "comments"), you agree that we may use those comments in accordance with applicable law.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Service.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

You are responsible for the accuracy of comments you submit, subject to applicable law.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, subject to applicable consumer protection laws.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in unlawful acts;
  • To violate any applicable international, federal, provincial, state or local laws;
  • To infringe upon intellectual property rights;
  • To harass, abuse, threaten, defame or discriminate against others;
  • To submit false or misleading information;
  • To upload or transmit viruses or malicious code;
  • To collect or track the personal information of others unlawfully;
  • To spam, phish, scrape or engage in other unauthorized automated activity;
  • For any obscene or unlawful purpose;
  • To interfere with or circumvent security features of the Service or related websites.

We reserve the right to terminate your use of the Service or any related website for violating these prohibited uses, subject to applicable law.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from use of the Service will be accurate or reliable.

We may temporarily suspend or discontinue access to the Service for maintenance, technical, operational or other legitimate reasons.

To the maximum extent permitted by applicable law, the Service and its content are provided "as is" and "as available", without warranties or representations beyond those expressly provided by us or required by law.

To the maximum extent permitted by applicable law, Langston & Reed and its service providers shall not be liable for indirect, incidental, special or consequential damages resulting from use of the Service.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory warranties, consumer protection rights or other mandatory legal remedies.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Langston & Reed and its service providers from third-party claims arising directly from your unlawful use of the Service, intentional misconduct or material breach of these Terms of Service.

This provision does not limit any mandatory consumer rights available under applicable law.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination to the extent permitted by applicable law.

These Terms of Service remain effective unless and until terminated by you or us.

You may terminate your use of the Services by notifying us or ceasing to use the website, subject to any obligations relating to existing orders or transactions.

We may suspend or terminate access to the Services in circumstances involving material violations of these Terms, fraud, unlawful activity or security risks, subject to applicable law.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the agreement between you and us regarding use of the Service, subject to applicable law and any separately agreed terms.

Nothing in this section limits any mandatory consumer rights or remedies available under applicable law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Lithuania, except where mandatory consumer protection laws of the customer's country or state of residence provide otherwise.

Nothing in this governing law provision shall deprive consumers of protections that cannot legally be excluded under applicable consumer protection legislation.

SECTION 19 - CUSTOMERS IN THE UNITED STATES

Customers residing in the United States may contact Langston & Reed regarding any concerns, complaints or disputes relating to their orders, purchases or use of our Services by emailing info@langstonreed.co or using our Contact Us page.

Our customer support team aims to respond to all inquiries within 24 hours. We will review complaints and work toward a fair resolution in accordance with applicable consumer protection laws.

Nothing in these Terms of Service limits, excludes or overrides any mandatory consumer protection rights available to customers under the laws of their state or country of residence.

Where applicable consumer protection laws provide rights that cannot legally be waived, those rights shall remain fully effective regardless of the governing law stated in these Terms.

Customers retain any applicable statutory rights relating to product conformity, refunds, returns, delivery, disputes and other consumer protections provided by law.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website, subject to applicable law.

Changes will not retroactively remove mandatory consumer rights or legal protections relating to purchases already made.

Your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 21 - CONTACT INFORMATION

Langston & Reed is an online retail store operating from Lithuania under a local business registration.

Store Name: Langston & Reed
Business Registration: Individual activity certificate No. 969596
Address: Filaretų g. 67, LT-01214 Vilnius, Lithuania
Phone: +1 (800) 917-6823 (U.S. toll-free customer support); +370 520 31264
Email: info@langstonreed.co
Contact Form: Contact Us
Customer Service Hours:
Monday - Friday: 09:00 - 17:00 CT / 17:00 - 01:00 EET/EEST
Response Time: Within 24 hours.